Additionally, nearly 1 in 5 have experienced issues with their insurance card, such as misplacing or losing track of it, not having it readily available, or finding it confusing and difficult to understand. With Zocdoc’s Insurance Checker, patients can book knowing that their visits are covered-and office administrators can avoid uncomfortable conversations with out-of-network patients arriving for their appointments. Finding in-network doctors is confusingĪccording to a 2017 survey, 77% of insured Americans would like an easier way to ensure their doctor is in-network when booking appointments. ![]() Zocdoc provides patients the convenience of quick and easy appointment booking, sparing them the hassle of calling a medical office and ensuring doctors fill their schedules. Not having easy-to-use online booking costs businesses missed opportunities for customers and revenue. Increasingly, people use their smartphones and tablets to book in response, many businesses create websites with reservation tools optimized for mobile. In a January 2017 survey, 88% of respondents said they preferred booking hotels online to calling. Whether booking a restaurant reservation, flight, or a massage (to name a few), customers predominantly go online. The convenience of online booking is well-established, providing users with 24-7 access to business information and available timeslots. And the longer the patient goes without an appointment, the likelier they give up and find another doctor. For privacy’s sake, patients may avoid answering calls from doctors’ offices during the workday, stretching out the process even more. ![]() Patient doesn’t have their calendar in front of themĪny of these examples could result in a game of phone tag with voicemail left back and forth. ![]()
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